Vacant job

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and the entire society. We pay out approximately 260 billion SEK each year. It is everyone’s tax money that we handle. It is a great responsibility. Therefore, we take the time to understand each case, follow laws and regulations, inform and guide, care, and show consideration. This is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency.

Insurance Officer

The work involves handling cases focusing on reassessment and appeals. You will work in the initial part of the reassessment process, which means you prepare appeals for processing both within the agency and in court, as well as prepare documentation for the court's review of the case. You will administer the formal part regarding cases that have been submitted to the Swedish Social Insurance Agency for reassessment and allocate other cases to the next step in the process. As an Insurance Officer, you will handle confidential information, which places high demands on proper handling. Therefore, it is important that you have a high level of security awareness.

You will have written and/or verbal contact with other departments and sometimes with the appellant and administrative court. Internally, you will collaborate with reassessors and support functions such as process leaders and specialists.

We are looking for someone who

• has a high school diploma or equivalent experience and qualifications
• is service-oriented
• has a systematic and meticulous working method
• has good collaboration skills
• is stable and can maintain energy even in stressful situations
• collaborates effectively with others to achieve common goals
• has good communication skills, both spoken and written
• is computer literate.

It is an advantage if you

• have experience as a registrar at the Swedish Social Insurance Agency
• have knowledge of administrative law, public access and confidentiality, and the Social Insurance Code
• have experience in handling benefits within the FV department.

We place great importance on your personal qualities.

Other

1 position, permanent, full-time, with start date by agreement. A probationary period may be applicable. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. Possibility for remote work exists if the job allows. In this recruitment, psychological tests may be used as part of the selection process. Location: Gothenburg or Jönköping.

Do you want to know more about the Swedish Social Insurance Agency as an employer? Visit fk.se/jobbahososs

Contact persons

Manager: Moa Rosqvist, 010-111 93 60 (for questions about the position). HR specialist: Denise Marica, 010- 113 45 12 (for questions about the recruitment process). ST: Carolina Mancho, 010- 116 28 80, Saco-S: Emma Almer, 010-112 72 18, Seko: Eliza Grundström, 010- 115 34 02.

Application

Welcome with your application by February 20, 2026. Please upload your diplomas, grades, and certificates along with your application.

If you have protected personal information or no access to Bank ID, please call the HR specialist named in the ad for assistance with submitting your application.

In everything we do, we will act based on the principle of equal value for all people, legal certainty, and good service.